Orders, Delivery, Returns

  • Return Policy

    Items can be returned within 30 days of purchase for a full refund. Items must be in new condition, with all parts and original packaging. Customer is responsible for return shipping charges. Returns require prior approval. Please email us at info@bathroyale.com, include model number, reason for ...
  • Amazon Orders

    For orders placed on Amazon.com, Amazon requires customers to contact them directly. This includes delivery issues, cancellations, and refunds. They normally do a great job and Amazon’s Customer Support is available 24/7 toll free at 1-866-216-1072, or on the web at https://www.amazon.com/contact...
  • Order Mistakes

    If you've realized you ordered the wrong item, please let us know immediately via our contact page: https://bathroyale.com/pages/contact-us. Be sure to include the order number. We can sometimes stop processing in time to avoid delivery. If your order has already shipped, you can return your sea...