Toilet Seats: Installation, Care & Troubleshooting

A Loose Seat Typically Does Not Indicate a Defect: 95 percent of the time, a loose seat is due to missing parts or an installation issue. IMPORTANT: Installation is not difficult, but is VERY DIFFERENT from other toilet seats. (Many plumbers have not seen this type of mounting system.) Following ...

Click here for care and cleaning instructions for Bath Royale MasterSuite Toilet Seats Click here for care and cleaning instructions for Bath Royale Premium, Family, and Superior Toilet Seats

Kohler toilets that require top mount anchors are likely to have smaller than standard 5/8 inch (14mm) mounting holes. In this case, you must use Kohler's proprietary top mount anchors (metal inserts that plug the mounting holes). If the above applies, we highly recommend watching 2 videos onlin...

All Bath Royale seats are designed and tested to hold 400 pounds. Our Premium and Superior seats and cover (made of polypropylene) may flex, but are guaranteed not to crack, break, or permanently deform.  If you don’t like the feel or flex of polypropylene, we suggest our MasterSuite seat, made o...

Standard toilet bowls are 14-14.25 inches wide. Bath Royale’s Premium Elongated and Premium Family Adult/Child Combo seats have “telescoping” lids that completely cover the seat (when closed), so the seat itself is only 13.5 inches wide (seat = 13.5 inches wide, lid = 14 inches wide). If your bow...

For the Quick-Release mechanism to work properly... The mounting bases must be installed and firmly attached to the toilet The mounting surface of the toilet bowl must be perfectly flat (level), so the mounting bases are level and mounting posts pointing straight up (not on an angle), and The mo...

On most toilet seats, rear seat bumpers do not touch the toilet bowl until a person is seated. This gap, typically ¼ inch or less, is intentional, and is done to address any possible warpage in the seat or toilet. When a person sits, the seat flexes, all 4 bumpers touch, and the weight is evenly ...

Noises are very rare and usually caused by the friction of two parts rubbing against each other. Applying a small amount of lubricant (3-in-1 oil, WD-40, or silicone) to the areas in photo (attached) should fix the issue. It is not necessary to disassemble your seat. Be careful not to overspray t...

If you can increase the layback angle (seat leaning back towards the tank), that should fix it. Here’s how: Adjust the seat forward. Remove seat and mounting base caps so you can access the screws. Loosen the screws enough for the mounting bases to move. Replace the seat, close the lid and pull ...

This applies to MasterSuite (BR237-283) seats only. The inside edge of your seat is hand finished at the factory. It is possible that the edge was not properly polished resulting in a sharper edge. Try using a small piece of fine grit sandpaper to smooth or take the edge off. IMPORTANT: DO NOT u...

No. The Slow-Close speed is set at the factory and is not adjustable. Closing too slow? Simply push it closed; all Bath Royale toilet seats are designed to tolerate forced closing. Additionally, Bath Royale’s 2-year warranty (double most brands) also covers the Slow-Close mechanism.

Installation Tips: Installation of Bath Royale toilet seats is not difficult, but it's very different from other toilet seats. Please follow the instructions (included with your seat) step by step. Here are some helpful tips: Don't worry if the mounting holes in your toilet do not align with th...

If the soft-close / slow-close feature on your Bath Royale seat or lid no longer closes slowly, and your seat is properly installed and still covered by our 2-year warranty, please contact us via email at info@bathroyale.com.